Two Emergency Website Repairs In A Week
I had a total of two people call me this week who were having issues with their WordPress website that someone else had built. One was a botched transfer (fortunately, that was easy) and another one was a SQL injection attack. The latter one was actually a former client of my former business partner.
I say former, because she had – and apparently still has – a bad habit of ripping her clients off (and I won’t name names but she knows who she is). I know… I sound a little bitter, but fact is that I can’t tell you how many times I had to explain away her bad behavior to a client when we were doing business together. She’s exactly the kind of web designer that I hear about from two out of three of my prospective clients – horror stories about how they’ve been ripped off, incomplete work, deposits stolen, etc. Then they call me wanting to get their website done, and by the time they get around to contacting me, they’ve got massive baggage from being burned by unethical web designers.
But… I digress.
Ok so we have Mr. Abandoned and Mr. Bad Transfer. I fixed up Mr. Abandoned pretty easily, once I recognized the type of attack that was taking place on his website and changed things accordingly. Easy as in I didn’t end up pulling out my hair to get it done, but it was pretty much an all day job. Mr. Bad Transfer was about the same – he’s had to move his hosting to GoDaddy, kinda mesed up on the reinstall and was at a loss as to what to do. It only took me two hours to get him back up to speed (and he’s lucky that I could still login to his previous hosting account and download the original wordpress files and database).
One of the many things that I love about WordPress is that it’s so damn easy to fix if you mess it up – IF you know how. That’s the hard part. Most people don’t know how, and then they freak out when they can’t fix what they’ve broken. But once you understand the WordPress architecture and how the files and database work, it’s actually pretty simple. Well, simple if you’re a hard-core geek I suppose.
Anyway, I just thought it was interesting that I’d have two situations like that in a week. Mr. Abandoned has more work for me, and I think that Mr. Bad Transfer is going to look me up for more as well. More business for me!